ATM EPP Compliance & Lifespan Guide (Canada)
EPP (Encryption Pin Pad) compliance is a Canadian ATM requirement that affects whether your machine can stay online.
This guide summarizes the current deadlines and model lifespans and shows how to record EPP versions for compliance reporting.
- Compliance deadline for Version 1 EPPs: April 1, 2027
- Required reporting step: log EPP version in WEBMON before February 2026
- Risk: non-compliant machines can be fined and terminated from the switch
Quick Answer: What is EPP compliance for Canadian ATMs?
EPP compliance means your ATM’s PIN pad meets the encryption standard required by Canadian networks.
Version 1 EPPs have an extended compliance date to April 1, 2027 — after that, non-compliant ATMs can be removed from service.
Need help verifying your EPP? Call (250) 947-5856
Tip: If you don’t know your EPP model/version, we can help identify it from your ATM details.
Why EPP Compliance Matters for Canadian ATM Owners
EPPs are the encrypted PIN-entry devices inside an ATM. Canadian ATM networks require compliant encryption standards to protect cardholder PINs and keep terminals eligible for routing.
What happens if an ATM is not EPP-compliant after the deadline?
If a non-compliant EPP is found after April 1, 2027, a $1000 CAD fine can be applied and the ATM can be terminated from the switch immediately.
When do I need to record my EPP version?
For Interac reporting compliance, EPP versions should be logged in WEBMON for every terminal before February 2026.
Authority note: This page is based on a TNS Smart Network compliance notice dated April 1, 2025, shared to the channel for Canadian ATM portfolios.
Canada EPP Compliance Deadlines
Version 1 EPPs received an extension — the compliance date moved from December 31, 2025 to April 1, 2027.
- By February 2026: record EPP versions in WEBMON for all terminals
- By April 1, 2027: all ATMs must be running compliant EPPs
EPP Models & End-of-Life Dates
Use this table to understand common EPP models and their end-of-life timelines. If you’re unsure what you have installed, we can help identify it.
| Manufacturer | EPP Model | Notes | End of Life |
|---|---|---|---|
| Hyosung | EPP6000X | Extended by Interac | Apr 1, 2027 |
| Hyosung | EPP7000X | End of life | 2027 |
| Hyosung | EPP8000 | End of life | 2031 |
| Hyosung | EPP9000R | End of life | 2034 |
| Hyosung | EPP-x1 | Expires Apr 2026; EOL | 2036 |
| Triton | T10 (PCI5.X) | TR-31 capable | 2030 |
| Triton | T9 (PCI3.X) | Not TR-31 capable | 2030 |
| Triton | T5 / T6 / T7 (PCI1.X) | Not TR-31 capable; extended | Apr 1, 2027 |
| Genmega | EPP-B1 / EPP-B2 | Not TR-31 capable; extended | Apr 1, 2027 |
| Genmega | EPP-B3 | End of life | 2030 |
| Genmega | EPP-B5 | TR-31 capable | 2036 |
Which ATM EPP Keypads Can Be Repaired?
Canadian ATM owners often ask whether an EPP can be repaired or must be replaced. As of February 1, 2025, Hyosung changed which PCI 3.0 and X1 (PCI 5.0) EPPs are eligible for repair under the Repair RMA program.
Quick Answer: Can my Hyosung EPP be repaired?
Some Hyosung PCI 3.0 and X1 EPP part numbers are no longer supported for repair (replacement required), while other part numbers are still eligible for repair through the standard Repair RMA program. Use the lists below to confirm your part number.
Need help confirming your part number? Call (250) 947-5856
Which Hyosung EPPs are no longer supported for repair?
If your keypad matches one of the part numbers below, Hyosung does not support repairs via RMA as of 2/1/2025. Plan on replacement to avoid extended downtime.
| Status | Part Number | Description |
|---|---|---|
| Not repairable | 7130320100 | PCI 3.0 EPP |
| Not repairable | 7130370100 | PCI 3.0 EPP |
| Not repairable | 7154130100 | X1 (PCI 5.0 EPP) |
| Not repairable | 7154130101 | X1 (PCI 5.0 EPP) |
Which Hyosung EPPs are still supported for repair?
The following part numbers remain eligible for repair through Hyosung’s standard Repair RMA program (at current repair fees).
| Status | Part Number | Description |
|---|---|---|
| Repairable | 7130020100 | PCI 3.0 EPP |
| Repairable | 7130020101 | PCI 3.0 EPP |
| Repairable | 7130220100 | PCI 3.0 EPP |
| Repairable | 7130270100 | PCI 3.0 EPP |
| Repairable | 7151130100 | X1 (PCI 5.0 EPP) |
| Repairable | 7151130101 | X1 (PCI 5.0 EPP) |
How do I find my EPP part number?
The part number is typically printed on the EPP label on the back of the keypad assembly. If your ATM is in service, your technician can confirm the part number during a scheduled visit. If you want to plan upgrades, we can help you map EPP part numbers across your fleet.
Source: Hyosung Repair Service Bulletin (Feb 6, 2025) — change in EPP repair support effective 2/1/2025.
How to Record EPP Version in WEBMON
To report Interac compliance for ATMs installed on TNS, EPP versions are recorded inside WEBMON (Terminal Ext tab).
- Navigate to the Terminal Ext tab in WEBMON.
- Add a new extended value.
- Label the type as EPP Version No.
- In Value 1, enter the installed EPP version (example format: 8000R – v10.01.03).
How do I know which EPP version to enter?
Use your ATM’s configuration/service records or have your technician confirm the installed EPP model and version.
If you’re unsure, contact us and we’ll help verify what’s installed.
What Canadian ATM Owners Should Do Now
- Inventory: list your ATMs and confirm each EPP model/version
- Record: enter EPP versions in WEBMON before February 2026
- Plan: schedule replacements for any EPPs that won’t be compliant by April 1, 2027
- Reduce risk: prioritize high-earning locations first to avoid downtime
Need help with EPP upgrades?
We support Canadian ATM operators with replacement planning, processing continuity, and service coordination.
Call (250) 947-5856 and we’ll help you map your portfolio.
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